000 00269nam a22001217a 4500
999 _c815
_d815
020 _a9789327229141
082 _a658 SON
100 _aSontaki C.N
245 _aMarketing and Services Management
260 _aNew Delhi
_bkayani
_c2014
650 _aMANAGEMENT
942 _cBK