000 00321nam a22001337a 4500
020 _a9780471015871
082 _a650.1313 BUR
100 _aBurley Allen Madelyn
245 _aListening The Forgotten Skill
260 _aLondon
_bWilley
_c1995
300 _a194
650 _aManagement & public relations
942 _cBK
999 _c7170
_d7170