000 | 00361nam a2200145 4500 | ||
---|---|---|---|
020 | _a9789353160777 | ||
082 | _a658.892 ZEI | ||
100 | _aZeithaml Valarie A | ||
245 |
_aServices Marketing _bIntegrating Customer focus across the firm |
||
250 | _a7 | ||
260 |
_aChennai _bMcGraw Hill _c2023 |
||
300 | _a580 | ||
650 | _aGeneral management | ||
942 | _cBK | ||
999 |
_c7002 _d7002 |