| 000 | 00337nam a22001337a 4500 | ||
|---|---|---|---|
| 020 | _a9789356067400 | ||
| 082 | _a658.812 JOH | ||
| 100 | _aJohnston Robert | ||
| 245 | _aService Operations Management Improving Service Delivery | ||
| 260 |
_aNew Delhi _bPearson _c2023 |
||
| 300 | _a609 | ||
| 650 | _aGeneral Management | ||
| 942 | _cBK | ||
| 999 |
_c6982 _d6982 |
||