000 00296nam a22001337a 4500
999 _c4285
_d4285
020 _a9780195677959
082 _a658.562 BED
100 _aBedi Kanishka
245 _aQuality Management
260 _aNew Delhi
_bOxford University
_c2015
300 _a712
650 _aManagement
942 _cBK