000 00349nam a22001337a 4500
999 _c3109
_d3109
020 _a9781422139066
082 _a658.3152 NAY
100 _aNayar Vineet
245 _aEmployees first, customers second : turning conventional management upside down
260 _aIndia
_bGopson
_c2010
300 _a200
650 _aGeneral Management
942 _cBK