000 00324nam a22001457a 4500
999 _c2974
_d2974
020 _a9788126554799
082 _a651.0007 SHA
100 _aShalini Kalia
100 _aShailja Agarwal
245 _aBusiness Communication
260 _aNew Delhi
_bWiley
_c2015
300 _a346
650 _aOffice Services
942 _cREF