000 00322nam a22001337a 4500
999 _c2373
_d2373
020 _a9788131759394
082 _a658.89 LOV
100 _aLovelock Christopher
_aWirtz Jochen
245 _aServices Marketing
260 _aNew Delhi
_bDorling kindersley
_c2013
300 _a683
650 _aGeneral management
942 _cBK